Aftersales Manager

Aftersales Manager / Service Manager
Location: West London
Salary: £60,000 Basic | OTE up to £75,000 | Company Car
Hours: Monday to Friday 08:00 - 18:00, alternate Saturdays 08:00 - 13:00

The Opportunity

An established and highly respected main dealer automotive group is seeking an experienced Aftersales / Service Manager to lead a flagship site in West London.

This is a senior, hands-on leadership role within a high-performing, manufacturer-backed dealership, offering strong earning potential, long-term stability, and excellent career progression within a well-funded dealer group.

The Role

You will have full responsibility for the workshop, service and parts departments, ensuring operational excellence, profitability, and outstanding customer satisfaction.

Key Responsibilities:

* Lead and manage the workshop, service and parts functions
* Achieve and exceed labour sales, profit and budget targets
* Motivate, develop and retain a team of technicians, service advisors, parts staff and drivers
* Monitor customer satisfaction and implement performance improvements
* Control departmental budgets and produce performance reports
* Ensure full compliance with Health & Safety and environmental legislation

The Ideal Candidate

* Proven experience as a Service Manager or Aftersales Manager within a franchised dealership
* Strong leadership skills with the ability to drive performance across multiple departments
* Excellent operational and technical motor trade knowledge
* Commercially focused with strong budgeting and reporting experience
* Confident communicator with a customer-first approach

What's on Offer

* £60,000 basic salary
* OTE up to £75,000
* Company car
* Excellent long-term career prospects with a recognised dealer group
* Supportive senior leadership and manufacturer training

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