The ideal candidate for this Franchised dealer aftersales manager role will provide and maintain excellent customer service and be the frontline service contact for our external trade and retail customers. Our franchised dealership in HASTINGS has a well equipped workshop and excellent experienced team members.
Motor trade experience is required for this role
Lead and motivate a trained staff to provide quality service to all customers in a timely manner
Serve as the key liaison to sales and management to ensure consistent customer satisfaction
Provide status and service reports to recommend next steps to upper management
2+ years' of experience either in technical support or management
Excellent written and verbal communication skills
Full Uk Driving Licence
Basic Salary is experience dependant but will be up to £37000 with a £45,000 - £50,000 Ote.
Monday - Friday and 1 in 3 Saturday mornings. Benefits include a company car, healthcare, pension, and ongoing training
You may be a senior service advisor looking to step up or be a Service Manager looking for a new role, We will train the right candidate if needed