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BPO Procurement Category Manager

Posted 12/02/2024
£600 - £800 per day
City of London

Job Advert - BPO Procurement Category Manager

Our Client

Our client is a reputable company in the insurance industry, renowned for their commitment to providing high-quality services and innovative solutions to their customers.

Role & Responsibilities

* Manage Business Process Outsourcing consultancy partner and ensure they are adhering to standards and agreed processes within the agreed contractual agreement.
* Keep up to date and provide regulatory guidance and SME Knowledge within 3rd party business process outsourcing.
* Support and provide advice to IT Category leads when required.
* Develop and provide BPO (Business Process Outsourcing) expertise infernally.
* Hold 3rd party BPO Partner accountable to standards around performance and governance in line with contractual arrangements.

Essential Experience:

* BPO (Business Process Outsourcing) Expertise.
* BPO Expertise within insurance / banking
* Experience of managing contract standards within BPO Space.

Please apply directly and suitable candidates will be contacted accordingly.

Oliver James Associates

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