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Customer Service Advisor - Home working

Posted 06/08/2021
£22,300 - £22,330 per annum
Birmingham
Full time


Customer Service Advisor - German Speaking
£22,300 - £22,330 per annum


Recruitment Specialists are now recruiting for a German Speaking Customer Service Advisor for their client. Working from home.

As a German Speaking Customer Service Advisor it will be your responsibility to work with customers, primarily those based in the German speaking region and covering the German speaking markets, providing excellent customer service via phone, live-chat and email ensuring enquiries are dealt with in a prompt and professional manner.

Roles & Responsibilities:

* Receive incoming calls
* Deliver high quality customer service
* Assist with new customer's enquiries
* Process orders received via the telephone, fax, e-mail or internet
* Be proactive in the area of Customer retention

Person Specification:

* Fluent in German
* Strong customer focus and professional approach
* Excellent communication skills, both oral and written
* Ability to work effectively as part of a team
* Good computer skills
* Positive "can do" attitude

This is a full time Permanent position offering an annual salary of £22,330 + Bonus & attractive company benefits.

This role would be working from home with occasional travel to Bath, Somerset




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