Advancing People Multilingual - Recruitment Specialists are now recruiting for a B2B Italian Speaking Customer Service Advisor / Account Coordinator
As an Italian Speaking Account Coordinator / Customer Service Advisor it will be your responsibility to work with customers, primarily those based in the Italian speaking region and covering the Italian speaking markets, providing excellent customer service via phone, live-chat and email ensuring enquiries are dealt with in a prompt and professional manner.
Roles & Responsibilities:
* Manage existing relationship with clients: Retailers/Online Retailers
* Deliver high quality customer service
* Assist with new customer's enquiries
* Process orders received via the telephone, fax, e-mail or internet
* Be proactive in the area of Customer retention
* Fluent in Italian
* Strong customer focus and professional approach
* Excellent communication skills, both oral and written
* Ability to work effectively as part of a team
* Good computer skills
* Positive "can do" attitude
This is a full time Permanent position offering an annual salary of £24,000 + attractive company benefits.
The role offers flexibility to work from home / Remote working 3 days a week
Advancing People Multilingual - Recruitment Specialists
Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.