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Customer Service Advisor - Southampton

Posted 08/06/2021
£20,000 - £24,000 per annum
Full time

Position: Customer Service Advisor
Location: Southampton

Salary: £20,000 - £24,000 per annum

An exciting opportunity has arisen for Customer Service Advisor to join an expanding team in Southampton.

The right person for the role will be outgoing and self-motivated with a desire to progress themselves personally.

Skills required:
Taking customer queries and maximising sales opportunities through good product knowledge
Handling customer complaints
Processing online and telephone orders
Troubleshooting of return queries
Maximising sales retention opportunities and offering the correct product alternatives, wherever possible

Previous call centre experience is required
Customer service experience is essential
Ability to work towards targets
Ability to problem solve and multi-task

Bratchen Technology

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