Position: Customer Service Advisor
Salary: £20,000 - £24,000 per annum
An exciting opportunity has arisen for Customer Service Advisor to join an expanding team in Southampton.
The right person for the role will be outgoing and self-motivated with a desire to progress themselves personally.
Taking customer queries and maximising sales opportunities through good product knowledge
Handling customer complaints
Processing online and telephone orders
Troubleshooting of return queries
Maximising sales retention opportunities and offering the correct product alternatives, wherever possible
Previous call centre experience is required
Customer service experience is essential
Ability to work towards targets
Ability to problem solve and multi-task