Title: Customer Service Manager
Location: London / Home based
Salary: £30,000 per annum
A Customer Service Manager is required for one of our client to be based in London.
Job responsibilities :
To communicate courteously with customers by telephone, email and letter providing help and advice when necessary
To investigate and solve customers' problems, which may be complex or long-standinG
To ensure that customers' expectations are suitably managed and exceeded whenever possible
Updating customer details on internal databases.
Dealing with all associated administration.
Requirement and Attributes:
With a proactive approach to problem solving, have a positive attitude towards things.
Good attention to detail.
Excel, PowerPoint, word, & Microsoft project skills.
Data analysis skills.
Good online eCommerce sense.
If you feel you have the relevant experience and credentials for this role, then please simply send your CV by hitting APPLY NOW!