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Customer/Operations Support Executive

Posted 05/05/2021
£18,000 - £23,000 per annum
Milton Keynes
Full time

Customer/Operations Support Executive
Based in Milton Keynes
Salary £18-23K DOE

Do you pride yourself on delivering best in class customer service, working closely with both clients and internal teams across a variety of exciting projects.?

Are you a self-starter, who can work under pressure, multi-task with ease and communicate clearly across a variety of channels.?

The client has experienced exceptional year-on-year growth, including during 2020 and are looking to strengthen our Operations team as our business continues to grow.

This role would suit an ambitious graduate or experienced administrator looking to take the next step in their career with an exciting business that is growing rapidly and will give you the chance to do the same.

Core Responsibilities:
*First point of contact for customer service queries
*Sourcing new and interesting rewards and perks
*General reward catalogue administration
*Operations support for Customer Success and Creative teams
*Support with creation and delivery of project plans
*Creating engaging reward promotions
*Shipping rewards and placing supplier orders
*Dealing with bespoke reward requests
*Supporting with Finance tasks
*Maintaining process guides and other relevant documentation

Personal skills required:
*Strong and accurate communication skills (both written and verbal)
*Able to work with data and provide insight as appropriate
*Exceptional attention to detail
*Excellent organisational and problem-solving skills, with the ability to multi-task
*Goal focused, able to work under pressure and to set SLAs
*A positive, pro-active attitude
*A willingness to learn and develop
*Good level of commercial awareness
*A team player, who goes out of their way to support their peers

What you'll get:
*Competitive salary
*Ownership and tons of opportunity to make an impact
*Training and career progression
*Generous holiday allowance (increasing with length of service)
*Internal reward and recognition programme
*Health and wellness benefits, perks and more
*A fast paced and friendly culture

Profile Resourcing is acting as an Employment Agency in relation to this vacancy.

Profile Resourcing Limited

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