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Desktop Support Engineer

Posted 24/10/2023
£26,000 - £30,000 per annum
Remote / Work From Home
Full time

Position: Desktop Support Engineer
Location: London / Remote
Salary: £26,000- £30,000 + Bonus according to experience

Due to the organic business growth in recent years for one of our key client, they are looking to recruit a Desktop Support Engineer for their London office.

The Role & Responsibilities:

Software installation / deployment
Smartphone deployment
Hardware installation / upgrade / break fix for desktop, laptop, and server
Smartphone support
Service Desk cover as required
Assisting with customer projects
Identification of potential opportunities to replace or implement new solutions

Key Skills and Experience

Great customer service skills.
1st, 2nd & 3rd line IT helpdesk support.
Strong knowledge of the Microsoft Office suite.
Microsoft Office 2010 onwards.
Proven and demonstrable software and hardware troubleshooting skills, experience in a Deskside Support.
Troubleshoot, diagnose and resolve Windows system and software related issues.
Printer setup, management and driver configurations.

This is an opportunity to work for a friendly and supportive small business who use stable, leading technologies and look after its clients professionally and efficiently.

This is a job for an experienced IT professional with great customer service skills. If you are looking to get into IT this is not the job for you.

Bratchen Technology

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