Position: Desktop Support Engineer
Salary: £22,000- £28,000 + Bonus according to experience.
Due to the organic business growth in recent years for one of our key client, they are looking to recruit a Desktop Support Engineer for their Leeds office.
The Role & Responsibilities:
Have 2+ years' Service Desk / Desktop Support experience
Supporting, configuring and deploying Windows 7/10
Supporting Microsoft Office 2013
Proactively working to improve internal processes
Pro-actively identifying potential problems and issues on customer sites
Identification of potential opportunities to replace or implement new solutions
Key Skills and Experience
Very good English communication skills.
Great customer service skills.
1st, 2nd & 3rd line IT helpdesk support.
Strong knowledge of the Microsoft Office suite.
Self-motivated, well organised.
Good IP networking skills.
Troubleshoot, diagnose and resolve Windows system and software related issues.
Printer setup, management and driver configurations.
This is an opportunity to work for a friendly and supportive small business who use stable, leading technologies and look after its clients professionally and efficiently.
This is a job for an experienced IT professional with great customer service skills. If you are looking to get into IT this is not the job for you.