Position: Desktop Support Engineer
Salary: £20,000- £24,000 + Bonus according to experience.
Due to the organic business growth in recent years for one of our key client, they are looking to recruit a Desktop Support Engineer for their Manchester office.
The Role & Responsibilities:
You will be involved in a variety of duties including:
Have 2+ years' Service Desk / Desktop Support experience
Have experience is supporting and working with Active Directory 2008, Exchange 2010 and Office 365
Supporting, configuring and deploying Windows 7/10
Supporting, configuring and deploying Mac OSX 10.6 and above
Supporting Microsoft Office 2013
Proactively working to improve internal processes
Pro-actively identifying potential problems and issues on customer sites
Identification of potential opportunities to replace or implement new solutions
Key Skills and Experience
Very good English communication skills.
Great customer service skills.
1st, 2nd & 3rd line IT helpdesk support.
Strong knowledge of Microsoft operating systems with emphasis on Windows 7, 8, 10.
Strong knowledge of the Microsoft Office suite.
Self-motivated, well organised.
Good IP networking skills.
Troubleshoot, diagnose and resolve Windows system and software related issues.
Printer setup, management and driver configurations.
This is an opportunity to work for a friendly and supportive small business who use stable, leading technologies and look after its clients professionally and efficiently.
This is a job for an experienced IT professional with great customer service skills. If youâ€™re looking to get into IT this is not the job for you.