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Digital Consultant - User Researcher

Posted 25/10/2021
£65,000 - £75,000 per annum
Telford
Full time


Would you like to work as a dynamic Digital Consultant within a culture that's as collaborative as it is forward thinking? Are you an expert in planning, prioritising, analysing, and communicating research in a variety of contexts? If you have a genuine passion for portraying the perspective of users and want to take your career to the next level, read on!

As a global leader in consulting, digital transformation, technology, and engineering services, our client is at the forefront of innovation with a strong 50-year+ heritage and a multicultural family made up of 270,000 team members in almost 50 countries.

As the Digital Consultant for User Research, you will champion the creation of digital services on a national scale, using agile techniques to deliver digital platforms, API's and user-focused services. You will provide clients with a scalable agile delivery capability, designed to accelerate their digital transformation journey.

Our client encourages a healthy work-life balance and knows that working remotely is a successful way of collaboration, although this role will on occasion be required to attend other locations in the UK for short periods. In return you can enjoy a fulfilling and rewarding career within an inclusive culture that encourages everyone to achieve their full potential, comprehensive flexible benefits packages, and a competitive salary.

What you'll do:
*You will work in collaboration with UX designers, content designers, service designers and performance analysts who form the core elements of our UX design teams.
*Build a detailed understanding of users' needs, goals, and workflows, turning qualitative and quantitative user research into insights and deliverables which will continue to shape the future of crucial government digital services.

What you'll need:
*A genuine passion for portraying the perspective of users to solve their real challenges and ensure our products meet their needs.
*Boldness to ask the critical questions, challenge the status quo and bring new ideas to the table.
*Ability to build relationships, break barriers and bring groups together to collaborate on ideation.
*To be up to date with the latest trends and have a desire to push yourself and your colleagues to innovate with research techniques and approaches.
*Ability to adapt to challenges and thrive in any environment.
*Keenness to support our ever-expanding team of passionate and skilled junior talent and advocate for mentoring and guiding members of the team and your community.



Profile Resourcing is acting as an Employment Agency in relation to this vacancy.



Profile Resourcing Limited

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