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Events Manager

Posted 19/10/2022
£30,000 per annum
Tamworth
Full time


we are currently recruiting a Bars & Catering Manager for our client in Tamworth.

working any 5 days out of 7 (functions and events will determain these) evenings may also be involved as part of your working hours, The position involves the Overall responsibility for Guest management and the day-to-day Bars and Catering operations of the venue, whilst contributing to the overall achievement of business goals; ensuring consistent standards of service are maintained. The Bars and Catering Manager will contribute to the profitability of the business through the monitoring of revenue and budgets, management of the team and maintaining effective costs control and will create an environment where the team are motivated and encouraged to maximize sales. The Bars and Catering Manager will ensure the overall economic and service goals for the F&B department are always delivered consistently, to the highest standards

Key Duties & Responsibilities

Ø Manage all aspects of the Hospitality, Bar, Catering and Conference, both in administrative and operational functions

Ø Direct responsibility for managing the departmental Team Member plan, ensuring that the departments are always resourced to cover business levels which fall in line with budgets and revenue expectations

Ø To develop and implement standards for the department by identifying and creating specific SOP manuals for all Bars, Catering & Hospitality areas

Ø To train the team to the highest possible levels, ensuring that outstanding customer service is always delivered

Ø Implement robust cleaning and operational procedures that ensure the department is maintained to the highest possible standards

Ø Focus on opportunities and train the team to maximize food & beverage revenue through effective upselling techniques

Ø Promote a competitive and sales focused culture within the team where targets are set on a daily/weekly/monthly basis linked to a departmental incentive

Ø Analise customer feedback on a regular basis to share with the team and create effective action plans for improvement

Ø To manage the upkeep of C&B / Bar, Catering and connecting departments by completing regular, thorough audits and reporting through the devised channels

Ø Support the wider Events departments and business as and when required by being a pro-active supportive team colleague

Self-Management

Ø Comply with company rules and regulations and provisions contained in the employee handbook

Ø Comply with company grooming standards

Ø Comply with time and attendance policies

Ø Comply with policies relating to the safety and welfare of all staff including equal opportunities and discrimination laws

Ø Actively participate in training and development programs and maximize opportunities for self-development

Financial Responsibilities

Ø Understanding of the department budgets to ensure that you can contribute to its success

Ø Develop systems that measure the cost effectiveness of the department

Ø Manage the online procurement system to ensure that liquor purchases are maintained in line with budget throughout the month

Ø Review the monthly P&L and communicate departmental performance to the team

Ø Manage payroll costs in line with budget

Ø Manage departmental costing and expenses (e.g., Linen, Napkins, stationary & other meeting room expenses) in line with budgets

Ø Involvement in the annual budget process, contributing to revenue targets and departmental costs

Ø Update revenue forecasts on a weekly basis

Business Planning

Ø Contribute to the overall strategic plan of the business

Ø Keep abreast of trends in your area and implement best practice initiatives

People Management

Ø Work with HOD's and HR to support in staff recruitment, training, and development

Ø Develop and support the delivery of statutory and departmental training where applicable

Ø Undertake probation reviews and appraisals with the team

Ø Coach, counsel, and discipline staff, providing constructive feedback to enhance performance

Ø Regularly communicate with staff to maintain positive relationships

Ø Take appropriate action with support from HR to address employee relations issues

Health, Safety and Security

Ø Familiarize yourself with Company Health and Safety Policies

Ø Take responsibility to rectify hazardous situations, accidents and near misses, reporting major areas of concern to your General Manager



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