Freight Forwarder / Operator

Freight Forwarder / Operator
Location: Hayes Heathrow, London
Salary/Rate: £32000 to £40000 per annum

Strong Groups' client has an exciting opportunity available: they are seeking to expand their team by hiring an experienced Ocean/Air/Land Freight forwarder / operator for their office in Hayes.

THE SUCCESSFUL CANDIDATE MUST HAVE:

* Proven experience in Ocean freight, Air freight or Land, ideally within a similar industry.
* Experience in imports and exports to/from the UK.
* Strong organisational and multitasking skills.
* Excellent communication and customer service skills.
* Strong IT skills.
* Driving License.

THE ROLE:

* £32,000 to £40,000 per annum
* Permanent, Full-Time, Immediate start
* Monday to Friday - 9:00am to 5:30pm
* 23 days holidays plus bank holidays
* Company Pension
* Free parking

ESSENTIAL DUTIES & RESPONSIBILITIES:

* Oversaw the import process for sea freight, air freight, land freight, ensuring efficient and timely delivery of international shipments.
* Monitored and ensured adherence to customs regulations, preparing, and submitting all necessary documentation to avoid delays and penalties.
* Liaised with vendors, shipping lines, and clients to streamline import activities and resolve any issues that arose during transit.
* Prepared and verified import documentation including bills of lading, commercial invoices, packing lists, and certificates of origin.
* Conducted analyses to identify cost-effective shipping routes and methods, improving delivery efficiency and reducing expenses.
* Inputted shipment details into the company's logistics system and compiled comprehensive reports for internal use.
* Actively addressed and resolved logistics-related issues such as shipment delays, customs hold, and documentation discrepancies.
* Maintained high level of client satisfaction by providing regular updates on shipment status.
* Keep up to date with changes in import regulations, ensuring the company remained compliant with all relevant laws.
* Worked closely with sales, warehouse, and finance teams to facilitate smooth import operations and support company objectives.

If you are interested in this position please send your CV to anthony.fotouhi@strong-group.co.uk