ICT System Specialist - 2nd Line Support

ICT System Specialist (On-Site 2nd Line Support) - Contract - 12 Months
£350 - £600 per day


Company Overview:

An international provider of IT solutions is looking for an ICT System Specialist to deliver on-site support and services at a key office location in Wallisellen, Switzerland.
This role involves direct engagement with employees, ensuring that their digital tools, workstations, mobile devices and network components function smoothly and securely.

Key Responsibilities:

* Implement, configure, and maintain workplace devices and meeting room technology
* Manage user accounts, access, and client setups
* Provide 2nd level hardware, software, and network support for end users
* Collaborate with local and global teams to address technical needs
* Document and update processes

Requirements:

* Completed apprenticeship in IT or equivalent experience
* Solid client support skills (Microsoft, O365, networking)
* Fluent in German with good English; a second national language is a plus

Start Date: c. January 2025

Location: Zurich, Switzerland

Contract Duration: 12 month initial contract, with potential for extension

Workload: 100% - 2 days at home / 3 days in office

Industry: Insurance

Due to Swiss work permit restrictions, applications are only open to Swiss nationals, EU citizens, or individuals with a valid Swiss work permit. To apply for this contract IT Support Role (2nd Line), please send your CV or call Ric Marshall at Oliver James for more information.

ICT System Specialist (On-Site 2nd Line Support) - Contract - 12 Months