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IT Support Analyst

Posted 07/01/2022
£25,000 per annum
Full time

IT Support Analyst
Wakefield / Home Working
£25,000 per annum

We are looking for an IT Analyst to join a reputable and rapidly expanding business based just outside of Wakefield. This tech led business is currently going through a large digital transformation towards the cloud and therefore there is a huge range of projects to get involved in!

As a technical support/helpdesk engineer, you'll be monitoring and maintaining the computer systems and networks within the Organisation in a technical support role. You will be the first point of contact for internal issues across the company

As an IT Support Analyst, you must have a unique blend of technical IT skills and service-based soft skills. You will be a organised multi-tasker who can work in a fast-paced environment.

You will have an inquisitive mind that helps you to ask the right questions necessary to diagnose and repair hardware and software issues.

The environment is fast-paced and so our IT Support Technicians must have the time management skills necessary to prioritise tasks based on immediacy.

We need someone with a foundation in IT, whether that comes from working experience, an apprenticeship or study. Ideally you will have knowledge some of the following:

* Service Desk tools
* Office 365, Windows 10
* Active Directory
* basic networking

This role is offering the opportunity to help you take your career to that next level! !

Oliver James Associates

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