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Process Improvement Analyst

Posted 10/05/2022
£ Attractive
City of London
Full time


Senior Process Analyst
London


To deliver and maintain transformational process improvements that combine people and technology change to support the achievement of strategic goals.

Responsibilities:

* Transform and optimise processes to deliver measurable improvement across the business
* Combine entrepreneurial spirit, creativity and logical thinking to both actively seek opportunities to improve and to find solutions to problems
* Take ownership for the successful end-to-end implementation of process improvements, including engagement with process owners, system owners, and any relevant projects
* Lead process improvement projects or workstreams as required, taking responsibility for management and delivery of the project or workstream in addition to process improvement
* Model existing processes, identifying opportunities for improvement and translating pain points into compelling problem statements
* Define and prioritise target states (e.g. to-be-processes) with key stakeholders that address problem statements, support strategic goals, and make the best combined use of people and technology (both current and emerging)
* Transfer process improvement needs into functional documentation to enable change (e.g. user stories or business requirements)

Experience:

* Proven years experience of delivering measurable process improvements that have combined people and technology change
* Experience of leading process transformation and optimisation projects or workstreams
* Ability to model existing processes, challenge current ways-of-working and define target states (e.g. to-be-processes)
* Ability to blend entrepreneurial spirit, creativity and logical thinking to both actively seek opportunities to improve and to find solutions to problems



Oliver James Associates

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