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Service Advisor

Posted 24/04/2024
£35,000 - £37,000 per annum
Letchworth Garden City
Full time


Service Advisor
Letchworth
* Great Facilities
* Friendly Team
* £35k-£37k OTE

Our client is a modern Car Dealership based in Letchworth. They are currently looking to hire a highly experienced Vehicle Service Advisor with exceptional up-selling skills. The successful candidate must be an organised individual who can deliver an excellent customer service experience in a timely and efficient manner.

Responsibilities:

* Welcome customers and manage their experience throughout their journey of having their vehicle booked in all the way through to collection and delivery.
* Communicate clearly with customers regarding vehicle updates and additional work required.
* Maintain positive relationships with customers to ensure they return to us.
* Maintaining the look and appearance of the reception area
* Suggest and recommend suitable service plans, warranties and add-ons to customers.
* To complete all necessary paperwork.
* To remain compliant and professional at all times.

Essential requirements:

* Must have previous experience working as a Service Advisor.
* Full UK driving licence
* Excellent customer service skills
* Excellent telephone manner
* Strong customer-facing skills

Hours, Pay and Benefits:

* Working Days: Monday to Friday, 8.00 am -5.30 pm. 1 in 2 Saturdays - 8am to 12pm.
* Basic salary £26-£28k basic, plus strong bonus structure circa £35k-£37k OTE.
* Company Pension
* Performance Bonus

Please apply for further information.



Command Recruitment

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