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Service Coordinator - 27K

Posted 15/12/2021
£27,000 per annum
Full time

Service Coordinator - Engineering
£27,000 per annum

A great opportunity to work for this expanding established engineering company based in Redhill. Great friendly team and smart offices

This is a new role and would suit an organised administrator from an engineering and/or service related background

  • Managing all service-related activity; some weekend/out of hours work may be needed to arrange flights and make engineer arrangements for urgent jobs - although this is not regular.
  • Liaising with customers, logistics third parties, agents, and engineers.
  • Ensuring systems and associated paperwork pre and post service call are completed and maintained.
  • Running service performance reporting.
  • Liaising with other teams within the business to organise training / briefings.
  • Liaising with the Agents and the Sales Team to ensure trained staff are available in the right areas
  • Understanding of sales related administration tasks such as raising quotes, quote log, sales
  • orders etc. Being able to help when service activity is low.
  • Taking and making sales related phone calls when instructed.
  • Attending exhibitions and customer visits when and if required and representing the company in a professional manner.
  • Provide input into internal audits and contribute to continuous improvement.
  • Ensuring that company H & S standards are adhered to.
  • Experience of dealing with field-based jobs.
  • Excellent verbal and written communication skills.
  • Experience in engineering ideally
  • Microsoft Office competent; Word, Excel, SharePoint, PowerPoint, Outlook
  • Good customer service work ethic
  • Able to work under pressure and have a proactive attitude towards problem solving
  • Excellent planning and organisation skills
  • Internal product training provided.

Monday to Friday 08.30 - 17.00. Parking or near to Redhill train station.

Solutions 2 Recruitment Ltd

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