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Service Desk Analyst

Posted 15/09/2021
£175 - £325 per day

IT Support Analyst - 6 Month contract - Inside IR35
£175 - £325 per day

We are working with a leading Financial Services business who are looking for multiple Service Desk Analyst to support their user base across the business.

You will be working in a team to remotely support over 1500 across the company

Role will require the following skills and experience:

* Experience of working out of a call queue or in a busy Service Desk environment
* Ability to work in a fast paced & customer centric environment
* Ability to quickly evaluate & resolve issues or escalate where appropriate
* Experience of supporting and a strong knowledge of Office 365, Windows 10,Citrix and VDI (Virtual Desktops)
* Any experience drafting IT Related support communications for an organisation will be advantageous.

Based out of their office in Leeds, this will initially be office based moving to a flexible home working approach in the future.

Great opportunity to work in a rapidly expanding team for a reputable, leading business!

Oliver James Associates

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