Systems Engineer - Zug - Virtualization / Windows - 110,000CHF

Systems Engineer - Zug - Virtualization / Windows - 110,000CHF

We are looking for an experienced Systems Engineer to join a growing IT team in Zug. This is an excellent opportunity for someone who enjoys problem-solving, delivering top-tier support, and sharing their knowledge with others.

The successful Systems Engineer will work closely with IT managers and end-users to ensure optimal IT solutions, while also mentoring junior team members and contributing to process improvements.

If you're passionate about IT support, continuous improvement, and collaborating in a dynamic environment, this role could be a great fit for you!

Core Responsibilities:

* Provide professional, on-site and remote technical support for customers, handling 2nd and 3rd level incidents.
* Analyse and resolve disruptions to customer infrastructures with a focus on efficiency, even with complex technology mixes.
* Identify optimisation potential, propose effective solutions, and discuss them with customers to improve their IT environments.
* Work closely with IT managers and end-users, ensuring customer requests are handled in a solution-oriented and professional manner.
* Act as a reliable, approachable contact for all customer IT matters, offering expert guidance and building strong, long-term relationships.
* Support internal IT initiatives with the same enthusiasm you bring to client-facing projects.

Ideal Experience / Background:

* Expertise in server virtualization (VMware), Windows servers (up to Windows Server 2022), Office 365, client management (Windows 11), Active Directory, group policies (GPO), and profile management.
* Extensive knowledge of Microsoft Exchange Online, Microsoft Intune, and Microsoft Entra ID.
* Strong analytic and problem-solving skills, with a calm and solution-oriented approach to high-pressure situations.
* Proven experience working in a collaborative team environment, with a customer-first mindset.
* Fluent in both German - English would also be beneficial.

What the company can offer you:

* Work-Life Balance: Flexible working hours, the option to work from home (agreed with the supervisor), and annual working hours for maximum flexibility.
* Collaborative Environment: Join a close-knit team with short decision-making processes and a flat hierarchy. We value personal responsibility, freedom, and a friendly work culture.
* Modern Workspaces: Stylish, comfortable offices with free parking, coffee, snacks, and seasonal fruit and ice cream in the summer.
* Team Spirit: Regular team events, including ski weekends, hikes, and summer activities. Get to know your colleagues in and outside the office.
* Learning & Development: Continuous professional development opportunities, with the ability to share your expertise and learn from experienced colleagues.

Why Choose This Role?

This is an opportunity to be a key player in a supportive, collaborative team environment.
If you're looking for a role where you can make a real impact, develop professionally, and enjoy a great work-life balance, I would love to hear from you!

To apply for this System Engineer role, please send your CV or call Ric Marshall at Oliver James for more information.

Systems Engineer - Zug - Virtualization / Windows - 110,000CHF