External Job Advert
Job role: Tenancy Progressor
Hours: Monday - Friday 8.45am - 5.30pm
The job role
To ensure a smooth and efficient move-in for each Tenancy at Chase Buchanan. You will be liaising and dealing with the Lettings team, Landlord, Tenants and contractors. You will need a level head, pro-active approach, be methodical in your work and have excellent organisational skills.
To make contact with Landlords and Tenants as soon as you receive their details To submit the Tenants references and monitor and chase these on a daily basis Sending references to the Landlord and ensuring a copy is approved by the Landlord Co-Ordinate and book in all certificates and maintenance that a Landlord may request To draw up Tenancy Agreements Ensuring Tenants have paid their rent and deposit in a timely manner, which may include taking a telephone payment and processing it online. Ensuring a copy of a standing order is on file to pay the monthly rent Ensuring photo ID and proof of addresses are correct, as per policy, and held on file Ensuring a valid gas safety certificate if on file prior to the move in To check payments are being made from the Tenants account or gather information on who has made the payment of the deposit To register the deposit with the TDS or chase the Landlord for a copy of the deposit certificate To co-ordinate and book an inventory and check-in for the Tenancy To co-ordinate and book in professional cleaning for the property To sign off your own paperwork ensuring everything is complete and ready for the day of move-in To send ‘welcome’ emails to the Landlord and Tenant on the day of move-in To write and post ‘welcome’ cards to the Tenants on the day of move-in To ensure all of the above is completed and the file is handed to the Manager on the day of move-in.
Why choose us?
By joining us, you will work with industry professionals who are committed to providing the highest levels of customer service, as well as ensuring we put our people first.
The benefits of working with us can include free parking, free fruit, discounted gym membership, a true work-life balance and the opportunity of growth and progression. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health.
We’re committed to promoting diversity at FirstPort and recruit on merit. We are an inclusive employer that prides itself in being so diverse.
To start your application for this role we will ask you to upload your CV and answer a few questions.
Our recruiters will work with our managers to review your CV. If unsuccessful you will be notified. If you meet the criteria for the role, we’ll be in touch to arrange a short telephone interview and our shortlist of candidates will be invited to attend interviews with the hiring manager.