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Web Designer

Posted 10/08/2021
£30,000 per annum
Doncaster
Full time


A superb opportunity has arisen for a Web Designer to join a large financial service provider in Doncaster. As a Web Designer you will be responsible for designing the online assets and customer journeys. The role involves research, design, testing and evaluation to ensure digital/non digital customer interactions are user-friendly and intuitive to bring positive impact on customer conversion and retention.  

The role:
"    Provide a customer focused digital service and customer centric digitisation across business and development teams
"    Conduct user interviews, customer care colleague interviews and user behaviour analysis
"    Customer-centric approach to web design that continually improve our core digital user journeys and how our customers flow through them
"    Maximise customer experience while also delivering commercial benefits
"    Design wireframes, build prototypes, guide user research 
"    Understand key digital/non-digital customer interactions to build customer experience and encourage a positive impact on customer conversion and experience
"    Journey mapping, user research/testing, information architecture, competitor analysis, product wireframes, interactive prototypes, motion and UI design
"    Effectively collaborate with stakeholders to understand and unite business objectives with customer needs
"    Work closely with Developers to deliver any necessary additional design assets and guidance during development
"    Take the lead on and represent marketing on all design/digital projects including managing request for change, technical specs, wireframes and testing.

The person:
"    Analytical and creative and able to grasp user needs, make data led recommendations to solve problems 
"    Strong design skills with a keen interest in the latest in UI developments
"    Able to conceptualise and design best-practice, intuitive solutions that meet customer and business objectives
"    High level of attention to detail

Qualifications/Experience required:
"              Proficiency in Adobe Creative Suite and Microsoft Office
"              Skills in Design/IA/user experience tools
"    Experience of test and learn principles with examples
"    Experience and expertise in agile design and development methodologies
"    Experience of researching and analysing user behaviour and interpreting back to actionable tasks designed to improve sales conversion
"    Evidence of understanding on customer audience segmentation and the impact in web development/design
"    An eye for clean and artful design, superior visual design skills, be able to translate high-level requirements into impactful interface designs with focus on balancing customer needs, business drivers and technical possibilities

What the company offer: 
o    Training and development 
o    Work Lottery Scheme drawn monthly; the jackpot currently stands at £1000.00!
o    Workplace Pension Scheme Contributions (1% of your earnings paid by us towards your Pension)
o    Free on-site parking
o    Subsidised staff canteen
o    Varying staff discounts from time to time with local retailers and football clubs
o    Casual Dress Friday once per month
o    Fancy Dress days to raise money for local charities
o    "Star of the Month" Schemes
o    Events
o    Additional Annual Leave entitlement after 2 years' service

Permanent/Full Time
Experienced: £25-30k



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